IT'S MORE THAN JUST OIL.
IT'S LIQUID ENGINEERING.

West Valley City Castrol Premium Lube Express

Mon - Fri: 8:00 AM - 7:00 PM
Sat: 8:00 AM - 5:00 PM
1

Well I skipped writing a review the first bad experience but today in calling I just spoke with Alex Tuesday morning about replacing cv axel boots I mentioned I have the parts just need the labor performed he said 450$ and I told him I would call once I have the parts … today called spoke to Sam who informed me they do customers parts … I don’t understand the reason behind this if I’m paying for the service I’m using brand new parts I just purchased … but I guess since there isn’t a mark up on the parts is why they refuse to use my parts. This is why good business go out of business too many people to talk to to answer the same question differently. Just came in and spent 60$ yesterday i was going to drop 450$+ on the next repairs but I guess not the case … you guys should all train the same if no is the answer just say that

5

These guys are great. Best prices. Customer service is great. Always a pleasure to get my car fixed here. Fast easy process. If your looking for someone new I would definitely recommend Back Shop Auto to anyone.

1

Don’t recommend, They were not professional.

5

This is the best, most honest shop that I have ever brought any of my vehicles to (and I have had a lot of vehicles). One time in particular our Tahoe needed motor mounts. They quoted us the price for both, but when they got in there it only needed one. So we was only charged to fix one. Any other shop would have took advantage and ripped us off and we wouldn't have known. But these guys were honest and told us the truth and are half the cost of the dealership. I highly recommend this place. We take all of our vehicles here!

1

Horrible service they left bolts off and loose also.

5

Back Shop is great. They are friendly, honest, and knowledgeable.

Thank you for taking the time to give us the 5 star review. Have a Great day!

- Back Shop Auto - CPLE
5

Excellent work for a great price! Owners and workers are always super friendly. Definitely recommend!

1

These mechanics don't know what they're doing and they'll lie to your face to get your money. I had them changed my belts as part of regular maintenance but now my car squeals when it starts. New belts shouldn't make noise. I also had them check my spark plugs & ignition coils because my car was misfiring and wouldn spark to start at times. Alex who claimed to be one of the owners insisted it was the crank shaft gear sensor and replaced it with a non Hyundai part. He assured me it would fix my issues and if it didn't he'd refund me. 45 days later, my check engine light is back on and my cylinders are misfiring. I speak with Alex to request my refund per his promise and he tells me "I'll think about it." My car worked better before these idiots touched it. Don't do business here, find a better auto shop, especially if you're a woman.

5

They were very fair and very fast.

Thanks for the 5 stars! Have a Great day

- Back Shop Auto - CPLE
5

Great service. They were also honest about the service we need and did not need. Really appreciate them!