Went in for an oil change and emissions check. Was helped right away from a young blonde kid I wanna say Chad but could be wrong but was like 19 at the most. He takes my van right in and comes in and tells me if they do the emissions test it'll fail because the check engine light was on so I said that lights been on for 2 years but don't run the test just do the oil change. Then comes time to pay and low and behold he ran and charged me for the test so I explained to another wonderful man what happened so he politely without second thought only charged me for oil change. Then on my drive home I thought I was overheating but my temp gauge was normal so I pulled into a gas station and I popped the hood and it looks like they poured like two full quarts of oil just all over the engine of my car. Of course now this place I is closed so I take it to another place just to have it looked at and he told me what to do to get it fixed but this place was just not for me it was a joke except for the young man who helped is that the end and I wish I could remember his name but he was a black man and he was awesome and helpful I give him 5 stars everyone else nothing. Never going back or recommending to anyone. Thomas Tires won't mess you around so go there to save all this pain
I am so sorry you had a bad experience at our shop, they should have done the emissions without any questions asked, as far as the oil don't know what that would be other than sloppy work and we apologize. we try to always do the best job possible thank you for letting us know so that we can address the problems.
- Back Shop Auto - CPLE